Terms And Conditions

Privacy Policy

General

Pet-Agree Grooming Supplies (PAGS) respects the privacy of every individual who visits www.petagree.net (the "Web Site"). This Privacy Policy outlines the information PAGS will collect and how we will use that information.

Personally Identifiable Information

PAGS will not provide any personally identifiable information to third parties who are not under the direction of PAGS.

To better understand our web traffic, and tailor our site to best serve you, we utilize analytics services from Alexa and Google. As part of the Google Analytics packages, we've enabled the following based on Display Advertising - Google Analytics Demographics and Interest Reporting. Using the Ads Settings provided by Google, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Surveys

From time to time, we may provide you with the opportunity to participate in surveys from our Web Site. Participation in these surveys is completely voluntary, and you have a choice whether or not to disclose certain personally identifiable information as part of the survey.If you choose to share your contact information, a PAGS staff member will contact you, and this information will remain confidential.

Aggregate Information (non-personally identifiable)

PAGS will not share aggregated information about our users with any third parties. The information gathered from our surveys will be used for research purposes to continually improve our service offerings. We do not link aggregate user data with personally identifiable information.

Join Our Mailing List

If you wish to Join Our Mailing List, we will use your name and e-mail address to send you our catalog as well as keep you up to date with PAGS activities through press releases,notices, invitations, etc. Out of respect for your privacy, we will provide you with a way to unsubscribe. Please see the "Choice and Opt Out" section.

Links to Other Sites

This Web Site may contains links to other sites that are not owned or controlled by PAGS.  Please be aware that we, PAG, are not responsible for the privacy practices of other such sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web Site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web Site.

Choice and Opt Out

If you no longer wish to receive our catalog or receive any promotional communications,you may opt-out of receiving them by e-mailing us at pet-agree@msn.com. You may also wish to contact us by telephone at (800)734-4228.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

Legal Disclaimer

This site may contain medical terminology or information. Such information is not meant to be nor should be construed as a substitute for the advice provided by a veterinary professional. Always consult a veterinarian if you have health concerns.

Freight Policy

Pet-Agree Grooming Supplies will pay all UPS freight charges for merchandise orders over $500 (some exclusions apply) delivered within the contiguous United States.  Merchandise orders over $150, but up to $500, you pay only $5.50 UPS shipping costs when delivered within the contiguous United States (again, some exclusions apply).  Exclusions include tables, tubs, crates, dryers, motor freight items, drop ship items, UPS large packages, sharpening, dryer repair, clipper repair and applicable C.O.D. charges.  Free freight on tubs, tables and hardware are for standard LTL shipments only.  Additional services such as lift-gate or residential deliveries may incur additional cost.  Pet-Agree Grooming supplies strives to provide the best product and customer service delivered at the lowest price.  However, Pet-Agree Grooming Supplies reserves the right to alter, change, or discontinue any shipping policy without notice.

Payment Terms

We accept Visa, Mastercard, Discover, American Express, Bank Debit Cards.  When pay C.O.D., a processing fee of $15 will be applied to your order.  The first three C.O.D. orders require payment via a cashier's check or money order.  Once payment history is established, we will gladly accept a personal or business check.

No Minimum Order

No mimimum order required. However, small orders are expensive to process, package and ship. To keep our prices low, it has become necessary to charge a $5.50 fee fororders totaling less than $50.00 (in addition to the regular shipping charge).

Damaged Merchandise

If damage occurs during shipping, please have the box & merchandise inspected by the delivery carrier & contact Pet-Agree immediately. PLEASE SAVE CONTAINERS AND MERCHANDISE! An examination by the carrier may be necessary.

Returns

Merchandise must be returned within 30 days of receipt. A return authorization number mustbe issued before merchandise may be returned. Returns without an authorization number willnot be accepted. Returns will be credited upon inspection of merchandise, which must be new& in sellable condition. Returned merchandise other than defective will incur a 15%restocking fee ($5.00 minimum). Note: we are unable to accept returns on books,videos, etc.

Backorders

Some products may be temporarily out of stock. We accept back orders of $15.00 or more perline item. We are unable to accept back orders on COD shipments. We are unable to acceptbackorders on free freight shipments. Backorders that become available within 30 dayswill automatically be shipped. After 30 days, we will contact you prior to shipping.

Pricing, terms and conditions are subject to change without notice. Due to therising costs of fuel & it's impact on the economy, price changes may occurwithout notice. We are sorry for any inconvenience.

While we make every effort to prevent errors, mistakes may occur. We reserve the right to correct typographical errors. Please forgive any errors that may occur.