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Privacy Policy

General

Pet-Agree Grooming Supplies (PAGS) respects the privacy of every individual whovisits www.petagree.net (the ÒWeb SiteÓ). This Privacy Policy outlines the informationPAGS will collect and how we will use that information.

Personally Identifiable Information

PAGS will not provide any personally identifiable information to third parties who arenot under the direction of PAGS.

Surveys

From time to time, we may provide you with the opportunity to participate in surveys fromour Web Site. Participation in these surveys is completely voluntary, and you have a choicewhether or not to disclose certain personally identifiable information as part of the survey.If you choose to share your contact information, a PAGS staff member will contact you, andthis information will remain confidential.

Aggregate Information (non-personally identifiable)

PAGS will not share aggregated information about our users with any third parties. Theinformation gathered from our surveys will be used for research purposes to continuallyimprove our service offerings. We do not link aggregate user data with personallyidentifiable information.

Join Our Mailing List

If you wish to Join Our Mailing List, we will use your name and e-mail address to sendyou our catalog as well as keep you up to date with PAGS activities through press releases,notices, invitations, etc. Out of respect for your privacy, we will provide you with a wayto unsubscribe. Please see the ÒChoice and Opt OutÓ section.

Links to Other Sites

This Web Site may contains links to other sites that are not owned or controlled by PAGS.Please be aware that we, PAG, are not responsible for the privacy practices of other suchsites. We encourage you to be aware when you leave our site and to read the privacystatements of each and every Web Site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web Site.

Choice and Opt Out

If you no longer wish to receive our catalog or receive any promotional communications,you may opt-out of receiving them by e-mailing us at pet-agree@msn.com You may also wishto contact us by telephone at (800)734-4228.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacystatement and other places we deem appropriate so that you are aware what information wecollect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review itfrequently. If we make material changes to this policy, we will notify you here.

Legal Disclaimer

This site may contain medical terminology or information. Such information is not meantto be nor should be construed as a substitute for the advice provided by a veterinaryprofessional. Always consult a veterinarian if you have health concerns.

Free Freight Policy

Free Freight is available on any 4 gallons of Espree's Doggone Clean shampoos,Nature's Choice Dirty Dog, Royal Hawaiian, Sal Professional or ANY 6 gallons or2 2.5 gallons of Tropiclean shipped within UPS zones 2, 3 or 4. Plus Free Freightis available on any 8 gallons of Bark 2 Basics, Coat Handler or Green Groom withinthe same zones. Pet-Agree will pay 1/2 of the freight charges on these items withinzones 5 & 6. 5% off freight will be paid to UPS zones 7 & 8. We are unableto accept backorders on free freight shipments. Minimum order for free freight(that does not include our free freight specials) is $500. One half of freighton orders over $250 will be paid. This offer excludes grooming tubs, tables, cages,dryers, carts, chairs, mats, drop shipments, oversized & special order items.

Payment Terms

We accept Visa, Mastercard, Discover, American Express, Bank Debit Cards, UPS COD($12.99 charge) or pre-payment by check. A $25.00 charge will be added for returnedchecks.

No Minimum Order

No mimimum order required. However, small orders are expensive to process, packageand ship. To keep our prices low, it has become necessary to charge a $5.50 fee fororders totaling less than $50.00 (in addition to the regular shipping charge).

Damaged Merchandise

If damage occurs during shipping, please have the box & merchandise inspectedby the delivery carrier & contact Pet-Agree immediately. PLEASE SAVE CONTAINERS ANDMERCHANDISE! An examination by the carrier may be necessary.

Returns

Merchandise must be returned within 30 days of receipt. A return authorization number mustbe issued before merchandise may be returned. Returns without an authorization number willnot be accepted. Returns will be credited upon inspection of merchandise, which must be new& in sellable condition. Returned merchandise other than defective will incur a 15%restocking fee ($5.00 minimum). Note: we are unable to accept returns on books,videos, etc.

Backorders

Some products may be temporarily out of stock. We accept back orders of $15.00 or more perline item. We are unable to accept back orders on COD shipments. We are unable to acceptbackorders on free freight shipments. Backorders that become available within 30 dayswill automatically be shipped. After 30 days, we will contact you prior to shipping.

Pricing, terms and conditions are subject to change without notice. Due to therising costs of fuel & it's impact on the economy, price changes may occurwithout notice. We are sorry for any inconvenience.

While we make every effort to prevent errors, mistakes may occur. We reserve the right tocorrect typographical errors. Please forgive any errors that may occur

Ground Service Zone Chart